Introduction
Bellatrix Capital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our AI-powered financial analysis platform. Please read this policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and contact details provided during account registration.
- Financial Preferences: Investment interests, risk tolerance settings, and watchlist selections you configure on the platform.
- Usage Data: Pages visited, features used, timestamps, browser type, device information, and IP address collected automatically.
- Authentication Data: Encrypted passwords and session tokens required to secure your account.
- Payment Information: Billing details processed securely through our third-party payment providers. We do not store full credit card numbers.
- Communications: Messages, feedback, and support requests you send to us.
How We Use Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our AI-powered prediction and analysis services.
- To personalize your experience, including tailored predictions and reports.
- To process subscriptions, payments, and account management.
- To send important service updates, security alerts, and transactional notifications.
- To analyze usage patterns and improve platform performance and reliability.
- To comply with legal obligations and enforce our Terms of Service.
- To communicate promotional content and market insights, with your consent.
Data Protection
We implement industry-standard security measures to protect your personal information, including:
- TLS/SSL encryption for all data transmitted between your browser and our servers.
- AES-256 encryption for sensitive data stored at rest.
- Regular security audits, penetration testing, and vulnerability assessments.
- Role-based access controls limiting employee access to personal data on a need-to-know basis.
- Secure cloud infrastructure hosted on reputable providers with SOC 2 compliance.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Cookies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device that help us remember your preferences and understand how you interact with our platform.
- Essential Cookies: Required for core functionality such as authentication and security.
- Analytics Cookies: Help us understand usage patterns and improve our services.
- Preference Cookies: Remember your settings, such as theme and dashboard layout preferences.
- Marketing Cookies: Used with your consent to deliver relevant advertisements and measure campaign effectiveness.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users. These parties include:
- Payment Processors: Stripe and similar providers for secure payment handling.
- Cloud Hosting: Infrastructure providers for data storage and processing.
- Analytics Services: Tools to help us understand and improve user experience.
- Market Data Providers: External APIs supplying real-time financial data.
These third parties are contractually obligated to protect your information and may only use it for the specific purposes we direct.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Account Data: Retained for the duration of your active account and up to 30 days after deletion request.
- Usage Logs: Retained for up to 12 months for analytics and security purposes.
- Payment Records: Retained for up to 7 years as required by tax and financial regulations.
- Support Communications: Retained for up to 24 months after resolution.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Portability: Request your data in a structured, machine-readable format.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Restriction: Request that we limit the processing of your data in certain circumstances.
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@bellatrixcapital.com
- Website: Contact Page
We will respond to your inquiry within 30 days. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.