Frequently Asked Questions

Find answers to common questions about our platform, predictions, and services.

What is Bellatrix Capital?

Bellatrix Capital is an AI-powered financial analysis platform that uses advanced machine learning models to generate market predictions, technical analysis, and investment insights for cryptocurrency and equity markets. Founded by Nyam-ochir Bold, a Senior Data Scientist and AI engineer, the platform combines cutting-edge ML techniques with deep market expertise to deliver actionable intelligence to traders and investors.

How do your predictions work?

Our prediction pipeline collects real-time and historical market data, extracts over 100 engineered features (including technical indicators, sentiment signals, on-chain metrics, and macroeconomic factors), and feeds them into our multi-model ensemble. The ensemble combines gradient-boosted trees (XGBoost, LightGBM), neural networks, and other algorithms to generate directional predictions with confidence scores. Models are retrained regularly to adapt to evolving market conditions.

What ML models do you use?

We employ a multi-model ensemble approach that includes XGBoost, LightGBM, Random Forest, LSTM neural networks, and custom transformer-based architectures. Each model specializes in different aspects of market behavior, and our ensemble framework dynamically weights their outputs based on recent performance. Model training and evaluation are managed through our MLflow-integrated pipeline, ensuring full reproducibility and experiment tracking.

How accurate are your predictions?

Our model accuracy varies by asset and market conditions. We publish transparent performance metrics on our Performance and Model Insights pages, including directional accuracy, precision, recall, and Sharpe ratios. Historically, our ensemble achieves directional accuracy above 60% for major assets. However, past performance does not guarantee future results — please see our Risk Disclaimer for important caveats.

What's included in the free tier?

The Starter (free) tier includes access to delayed daily predictions, all market analysis reports, basic model performance metrics, the full dashboard experience, portfolio tracking tools, and historical performance data. Predictions on the free tier are delayed by several hours compared to real-time delivery for paid tiers. You can upgrade to Pro Trader at any time to unlock real-time signals, API access, and email/SMS alerts.

How do live prices work?

Our platform displays real-time prices for both cryptocurrency and US stock markets. Crypto prices are sourced from major exchanges via WebSocket connections and updated every few seconds. US stock prices are fetched from reliable market data APIs during market hours (9:30 AM – 4:00 PM ET, Monday–Friday). The live price ticker bar at the top of the dashboard shows current prices with real-time percentage changes compared to the previous close.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings. When you cancel, you'll continue to have access to your paid tier features until the end of your current billing period. After that, your account will automatically revert to the free Starter tier. There are no cancellation fees or long-term contracts. If you have any issues, contact our support team.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as payments through Apple Pay and Google Pay. All payments are processed securely through Stripe. For Institutional tier subscribers, we also support invoiced payments and bank transfers. All transactions are encrypted and PCI-DSS compliant.

Do you provide financial advice?

No. Bellatrix Capital is a technology platform that provides data-driven analysis and machine learning predictions for informational purposes only. We are not a registered financial advisor, broker-dealer, or investment company. Our predictions and reports should not be construed as financial advice. We strongly recommend consulting a qualified financial advisor before making any investment decisions. Please review our Risk Disclaimer for full details.

How often are predictions updated?

Our ML pipeline runs daily, generating fresh predictions each trading day. For cryptocurrency markets (which trade 24/7), new predictions are typically generated every morning based on the latest data. For US equities, predictions are updated before market open. Pro Trader subscribers receive intraday signal updates when significant market movements trigger re-evaluation. The pipeline status and last run time are always visible on the Stock Pipeline page.

Still have questions?

Our team is here to help. Reach out and we'll get back to you as soon as possible.

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